Korean customers purchase our company’s double-shaft shredder

Recently, a Korean customer purchased our company’s double-shaft shredder. The customer first learned about the basic parameters and application scenarios of the equipment through the official website and online consultation. Subsequently, the customer provided specific material characteristics and production capacity requirements. Our technical team recommended a suitable model for him and arranged an online video conference to explain in detail the working principle, technical advantages and after-sales service of the equipment. The customer recognized the durability and efficient processing capabilities of the equipment and put forward customized requirements, such as adding specific tool materials to adapt to its material characteristics.

After confirming the order, our production department carried out customized production according to customer needs to ensure that the equipment meets the local environmental protection and safety standards in South Korea. During the production process, the customer learned about the progress in real time through videos and pictures, and put forward some detailed adjustment suggestions. After the equipment was completed, it was strictly tested to ensure stable performance.

After the equipment was delivered, our company sent engineers to South Korea for on-site installation and commissioning, and trained the customer’s operators to ensure that the equipment was smoothly put into production. The customer was highly satisfied with the operation effect and after-sales service of the equipment and expressed his intention for long-term cooperation. This cooperation not only improves the customer’s production efficiency, but also further consolidates our company’s brand influence in the Korean market.